1 - day course
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Course Code: C161en
Who should attend?
This course is intended for new Microsoft Outlook 2016 users.
Windows XP, Windows Vista, Windows 7, Windows 8, or Windows 10
Course Objectives
Upon completion of the course, participants will be able to accomplish the following:
  • Explore the Outlook 2016 environment, create customized notes, subscribe to RSS feeds, and learn to use Help.
  • Communicate with electronic mail quickly and easily.
  • Manage contact information and track communications.
  • Address, distribute, file, sort, find, and manage messages efficiently.
  • Record, prioritize, and track tasks.
  • Schedule and manage appointments efficiently.
  • Coordinate and schedule meetings with others.
  • Select print styles and print Outlook items.
Course Content  
    Understanding the Outlook Environment
    Outlook Concepts ; Getting Started ; Working in Outlook ; Creating and Customizing Notes ; Working with RSS Feeds ; Using Outlook Help ;
    Communicating with E-mail Messages
    Creating and Sending Messages ; Replying to, Forwarding, and Deleting Messages ;
    Working with Contacts
    Managing Contacts ; Tracking Communications in the Journal ;
    Managing Messages
    Creating Contact Groups ; Organizing, Sorting, and Finding Messages ; Managing Junk E-mail ;
    Managing Tasks
    Creating, Editing, and Deleting Tasks ; Organizing and Tracking Tasks ;
    Scheduling and Managing Appointments
    Scheduling Appointments ; Managing Appointments ; Calendar Options ;
    Scheduling Meetings
    Planning, Requesting, and Scheduling Meetings ; Rescheduling and Cancelling Meetings ;
    Printing Outlook Items
    Selecting Print Styles and Printing Messages ; Printing Schedules and Contact Lists ;