1 - day course
Print this page
Course Code: C1M31en
Who should attend?
This course is intended for new Outlook for Microsoft 365/2021 users.
Windows 10, Windows 11, or equivalent
Course Objectives
Upon completion of the course, participants will be able to accomplish the following:
  • Explore the Outlook environment and create customized notes.
  • Use electronic email and communicate with contacts.
  • Address, distribute, file, sort, find, and manage messages efficiently.
  • Record, prioritize, and track tasks.
  • Schedule and manage appointments efficiently.
  • Coordinate and schedule meetings with others.
  • Select print styles and print Outlook items.
Course Content  
    Understanding the Outlook Environment
    Outlook Concepts ; Understanding Different Outlook Versions ; Getting Started ; Working in Outlook ; Creating and Customizing Notes ;
    Working with Email Messages and Contacts
    Creating and Sending Messages ; Replying to, Forwarding, and Deleting Messages ; Managing Contacts ;
    Managing Messages
    Creating Contact Groups ; Organizing, Sorting, and Finding Messages ; Managing Junk E-mail ;
    Managing Tasks
    Creating, Editing, and Deleting Tasks ; Organizing and Tracking Tasks ;
    Scheduling and Managing Appointments
    Scheduling Appointments ; Managing Appointments ; Calendar Options ;
    Managing Meetings
    Scheduling Meetings ; Rescheduling and Cancelling Meetings ;
    Printing Outlook Items
    Selecting Print Styles and Printing Messages ; Printing Schedules and Contact Lists ;